We’ve been busy transforming our Hospice over the last twelve months.
Here’s what we’ve done:
Entrance & Reception
New main entrance
Entering the Hospice via a weatherproofed entrance way has improved the Hospice building. Visitors now arrive in an environment that they feel cared for and the new canopy reduces exposure to the cold and wet.
Our reception is more user friendly, visitors are able to see a receptionist from the doorway. The new reception is now more private as visitors (who may be distressed) will not be overlooked by Day Care patients and vice versa.
En-suite In-patient Bedrooms
We now have 10 single en-suite bedrooms for in-patients. Two ‘standard’ bedrooms continue to look internally onto the central courtyard but the other eight look out onto the gardens. These bedrooms are state-of-the-art both in terms of comfort for the patients and their visitors and also efficiency for the nursing and medical staff.
Relatives now have:
- Relatives’ Room – a comfortable room for relatives/ friends where they can make a drink and relax and even stay overnight if they wish
- Relatives ’Patients’ Dining Room – the in-patients have their own small dining room to enable them the option to eat with their families/friends, if they are well enough. This is also available for families to use on their own which may lead to some healthy interaction and support amongst the visiting families
- A more accessible dining room for inpatients. This provides a more social and “normal” environment by offering an improved choice on where patients can eat their meals. Friends and relatives are able to sit and enjoy a meal with the patient in a more home like environment conducive to eating and drinking. Patients who are unable to eat and drink will have less exposure to others eating and drinking near them at their bedside which they may find distressing.
Chapel /Spiritual Room
Our Chapel/Spiritual room has been improved to encourage patients and relatives to utilise the space for quiet reflection and spiritual thought, irrespective of their personal/ denominational beliefs. The chaplain has an office/counselling room nearby.
The conservatory has had a make-over. Now patients can enjoy the bright and comfortable surroundings.
Our new consulting rooms make it easier for patients to raise issues and anxieties in private, especially for those with multiple complex needs requiring specialist palliative care (e.g. for patients to have blood transfusions and IV therapy).
The Day Hospice unit provides an essential service for transitional care. It does this by ensuring the therapeutic review of patients, and providing holistic care and assessment, linking with specialist palliative care teams within the Hospice and the community.
Complementary Therapy Room
This room now allows patients to have treatment in a quieter and more relaxed private environment.
Day Hospice Lounge
The popular lounge has been upgraded to allow day care patients to relax in a comfortable environment.
This room is used for essential staff training and available for support groups to use. This is easily accessed from the outside, meaning less disturbance to patients.